Help and Support - Qantas
WEBFlight Status . Track real time flight information. Online help and support for frequently asked questions on Qantas Bookings, Baggage, Check-in, Manage booking, Frequent Flyer, Qantas Club and how to contact us.
Manage Booking | Qantas Help and Support
WEBSep 4, 2024 · Join Qantas Frequent Flyer or subscribe to Red Email today. Find answers to your Manage Booking questions. From seat selection, change flights, upgrade flights, meal selection and more.
Earning Qantas Points and Status Credits
WEBQantas Frequent Flyer members earn Qantas Points and Status Credits (when applicable) on eligible flights with Qantas, oneworld® Member Airlines and our partner airlines. To find out the many ways to earn points and Status Credits, visit our A-Z of partners where you'll find a list of all our partners with the ability to filter for partners ...
Additional Baggage Information and rates - Qantas
WEBIf you think your bags will exceed the checked baggage allowance, you can pre-purchase additional baggage online at qantas.com before you go, or when making your flight booking. The rates are lower than airport excess baggage charges and logged in Qantas Frequent Flyers can pay for the allowance using points. Log in to Manage Booking anytime ...
Refunding, changing, or cancelling a flight booking - Qantas
WEBCancellations/Refunds: If you have booked with us via qantas.com, you can request a refund or Flight credit for your flight booking via Manage Booking and selecting the Cancel/Voucher button, (before cancelling your booking check the fare conditions applicable to your fare type including refund and cancellations information, to find out more ...
Check-in options - Qantas
WEBCustomers who require special assistance, unaccompanied minors or large groups, please make yourself known to a Qantas Team member who will be able to assist you with the check-in process when you arrive at the airport.
View flight bookings made online - Qantas
WEBYou can view your booking online before travel at Manage booking by entering your booking reference and last name. Your booking reference consists of six letters and numbers and can be found on your e-ticket itinerary. If you booked directly with Qantas your booking reference will not include numbers zero (0) or one (1). Update your contact ...
Fare rules and different fare types - Qantas
WEBWhen booking a flight on qantas.com, you can find the fare rules by clicking on the fare name in the search results table. You have the option to compare the rules of different fares for the same flight. For bookings made through other channels: Contact your local Qantas office. View conditions for oneworld round the world fares.
Upgrading a flight using Qantas Points and Upgrade Confirmation
WEBWithin 24 hours of the scheduled flight departure. Following registration, if your domestic or international upgrade is confirmed, you may receive an SMS^ confirming your Classic Upgrade Reward (ensure your mobile number is in My profile). You can also check My bookings on qantas.com or Trips in the Qantas App to see if your request was ...
Inflight meals - Qantas
WEBWe provide complimentary food and non-alcoholic beverages on all Qantas operated domestic and international flights. Complimentary alcoholic beverages are included on international flights and selected domestic flights. Food and beverage service varies across different routes and aircraft types. Select your preferred class of travel from the ...