BMC Helix achieves the highest scores possible in 17 criteria, including vision, roadmap, innovation, agentic AI development and orchestration, partner ecosystem, analytics/dashboards, and many more.

The modern organization is dependent on its information technology (IT) infrastructure. If core IT systems and services are unavailable for just a few moments, chaos may ensue. Your IT team is ...

By Milana Vinn NEW YORK, Feb 20 (Reuters) - Private equity firm KKR is exploring a sale of its information services provider ...

BMC has introduced the new AI-driven IT Operations (AIOps) and AI-driven Service Management (AISM) capabilities for the BMC Helix portfolio that will enable IT service and operations teams to predict ...

BMC, a provider of software solutions for the Autonomous Digital Enterprise (ADE), is introducing new operations management features and capabilities to its BMC Helix solution. The updates are ...

A year ago long-established technology company BMC announced it would split in two. Here, Raúl Álvarez sheds light on how BMC Helix has navigated its entry into the fast-moving ITSM market. The split ...