Recognition based on verified customer reviews places Scorebuddy among the top Customer Service Software products and ...

CNET’s expert staff reviews and rates dozens of new products and services each month, building on more than a quarter century of expertise. Ionos, formerly 1&1 Ionos, is a web-hosting and data ...

Cofounder and CEO of PissedConsumer, a review platform that helps consumers be heard and brands improve their customer service processes. Online reviews have become integral in many consumers' ...

Integrating data and AI solutions throughout the customer experience journey can enable enterprises to become predictive and proactive, says vice president of product marketing at NICE, Andy Traba. In ...