Digital transformation of public services is not merely a trend; it is a necessity. However, getting a contract can be a challenging task for companies. Why do governments sometimes hesitate to invest ...

Despite decades of digitisation of public services, governments have not been sharing the benefits of digitisation with the public. In 2020, the NHS ran a bus-stop poster campaign in England warning ...

The digitisation of public services in the UK is “riddled” with structural, organisational and political problems that are being exacerbated by a lack of engagement with public sector workers and ...

Prior to Russia’s invasion of Ukraine, technology was already a growing part of the Ukrainian economy and was central to the government’s vision to reimagine the way citizens and businesses interact ...

2 October 2024 - Have you experienced the ease of switching from paper forms to online forms and tracking their progress? E-government offers many such conveniences, ensuring the most vulnerable can ...

Digital technologies define a modern economy by allowing companies, governments, and citizens to connect, transact, and gain access to goods and services. Within a country’s digital ecosystem, digital ...

Opinions expressed by Digital Journal contributors are their own. In today’s ever-evolving technological landscape, public service digitalization is not merely a trend but a necessity. The goals and ...

Digital Public Services (DPS) are now an everyday element in citizens’ lives. From land records and health appointments to general diaries and transport services, digital platforms increasingly shape ...

Digital public infrastructure (DPI), a relatively new term that gained prominence during India’s G20 presidency, describes the network of digital building blocks that are needed to deliver public ...

The majority of (70%) Canadians want fully digital public services, and 87% expect this within the next two years The average Canadian spent 28 hours engaging with government services in the last year ...

Between 2017 and 2024, the Malawi Digital Foundations Project made strategic public investments to improve access to high-speed, affordable internet which brought benefits for over 8.5 million ...

Albania has moved almost all of its public administration online, yet the elderly, those with disabilities, and others who lack the necessary digital skills risk being locked out if authorities do not ...