Of the many kinds of people in the workplace, one stands out to Shizu Okusa as a major red flag. It's someone who communicates poorly, especially during a conflict or disagreement, says Okusa, founder ...

In the architecture of organizational performance, strategy defines direction and talent fuels capability. But communication determines whether intent ever becomes impact. It is the connective tissue ...

The post is Part 1 of a series. I received an email asking me what the difference is between a gaslighting relationship and one where the partners don't communicate effectively. The sender gave ...

When organisations look for wasted money, they check travel, software licences or vendor contracts. They rarely look at an aspect of management where the bigger leak frequently exists, because it is ...

The sound of crickets isn’t always a sign of a peaceful night; sometimes, it’s the deafening silence of unasked questions in a virtual meeting, or an email left unread in an overflowing inbox.

Emmanuelle, a well-intentioned manager, was leading a team project to launch a new product. She had a clear vision, but her communication style was abrupt and vague. In a meeting, she instructed her ...

According to the 2022 State of Business Communication report, business leaders estimate poor communication in the workplace accounts for a loss of 7.47 hours per employee per week. “For the average ...

The Hawthorne Elementary School closure has been an example of poor communication and leadership from the Helena Public School Board of Trustees and the Superintendent.

While companies invest heavily in benefits, leadership development and engagement programs, they consistently overlook the foundational behavior that determines whether those investments succeed or ...