In the ever-evolving world of mortgage servicing, delivering an exceptional customer experience at every stage of the customer’s journey is a crucial differentiator. Having spent my career focused on ...

Some student loan servicers have recently cut back on customer service hours, adding to the fear that borrowers won’t have sufficient support when transitioning back into repayment after a more than ...

Aspire Servicing Center is a student loan provider that services parent and student loans from an Aspire affiliate. They also serviced Direct loans until 2015 when they transferred them to MOHELA. If ...

Student-loan company Nelnet said along with reducing customer service hours, its government contract also cuts the number of customers it has to help.

A mortgage servicer helps in processing loans and ensuring appropriate use of loan funds. If you're applying for a mortgage, there's a good chance you'll work with a mortgage servicing company. A ...

VIRGINIA BEACH, Va., March 16, 2023 /PRNewswire/ -- LoanCare, LLC, a top U.S. mortgage subservicer, today announced the launch of Velocity Servicing™, an independently managed division dedicated to ...

Rocket Mortgage remains the champion among mortgage servicers, according to J.D. Power’s latest annual U.S. Mortgage Servicer ...

Efficiency and low costs are the two key metrics in today’s changing market. According to CoreLogic, housing industry and property tax management professionals stay ahead with AI and technology ...

LINCOLN, Neb., Oct. 23, 2025 /PRNewswire/ -- Nelnet, Inc. (NYSE: NNI), along with its wholly owned subsidiary Nelnet Canada, Inc., today announced an agreement with DH Corporation, a wholly owned ...