New capabilities provide patients with 24/7 access to front office AI agents to improve patient engagement, simplify scheduling, and ease administrative burden for practices athenahealth today ...

We recently commissioned a study conducted by the Medical Group Management Association (MGMA) that found provider staffing challenges and burnout appear exacerbated by sub-optimal use of automation ...

Hello Patient is a scheduling system that offers an application programming interface connection to electronic health records, customer relationship management and practice management systems for ...

As competition from major retailers and big tech companies continues to infiltrate the marketplace, online patient scheduling options are now a must-have feature for hospitals and health systems.

Consumers have grown accustomed to seamless digital interactions. When they’re handling tasks like shopping online, booking a trip or managing their finances, they can typically get questions answered ...

As healthcare organizations work to improve the patient experience, increase efficiency and achieve financial sustainability, many are introducing technology to simplify patient-provider interactions ...

Long waits, frustrated patients, and overburdened staff—these scenarios plague clinics without efficient scheduling systems. Running a clinic demands more than just good healthcare; managing patient ...

Patient scheduling is one of the most crucial steps in healthcare delivery. Despite significant advances in healthcare technology, accurate and timely scheduling remains challenging, particularly when ...

Online Video Conference Webinar Call With Team Scheduling is the backbone of a health care organization, yet many practices use scheduling systems that rely heavily on manual, analog operations like ...

Appropriate use of provider scheduling tools yields dramatic results across a practice, including improved provider utilization, better patient access, reduction in administrative burden, and faster ...