Warnings Never promote product knowledge to the exclusion of soft skills. An extremely well-educated employee who cannot communicate facts to the customer is counterproductive.

When your employees have thorough knowledge of your products and services, they're better able to provide a good customer experience. This is a major aspect of the customer success factor. Same ...

As they rise in prominence, product managers will need new skills to take their seats at the leadership table.

Antara Dave, a senior product designer, landed her dream job at Microsoft the second time she applied. Here's the resume she ...

OPM's plans for reforming federal employee performance management need to account for workers for whom annual performance ...

In manufacturing, the obsession with automation is leading to the Fourth Industrial Revolution, aka Industry 4.0.

Today's career landscape includes a focus on soft skills in the workplace, which are increasingly important for companies. Job recruiters and other hiring experts reveal why.

Hard skills are essential for a successful tech career. Many tech positions require specific knowledge and specialized t ...

Some tech CEOs still believe that foundational knowledge in areas like coding remains important. However, other skills are ...

Tando Composites was pleased to have TandoStone, the leading brand of composite stone, featured in Manufacturers Reserve Supply’s (MRS) College of Product Knowledge Pro: hands-on training for ...