Agentic AI is a $31 billion market and Salesforce could win a big share as customers profit from Agentforce's value-based ...

Gen Z, or we can call them the independent generation, doesn’t want someone to assist them at every step; they are ...

Salesforce CEO Marc Benioff has been highly critical of Microsoft's AI efforts this month, even going on a podcast to call ...

Indian American founders Niken Patel and Vinay Saini secure investment from Keith Block for their customer service platform ...

The AI tools, some acting autonomously and others in concert with a worker, can complete tasks like researching and sorting ...

Salesforce is a vendor of cloud-based software and applications for sales, customer service, marketing automation, ecommerce, analytics, and application development. Based in San Francisco ...

Salesforce today announced the availability of ecommerce storefronts in its Starter and Pro Suites — all-in-one sales, service, marketing, and commerce solutions that help growing customers get ...

Microsoft launches autonomous AI agents for Dynamics 365, challenging Salesforce's Agentforce in the race to dominate ...

Microsoft will allow organizations to create their own autonomous AI agents within Copilot starting next month.

Salesforce today released e-commerce storefronts in its Starter and Pro suites, the all-in-one sales, service, marketing, and commerce solutions for growing businesses, to build direct-to-consumer ...

Salesforce's AI initiatives position it for future growth. Read more to discover how these developments impact the outlook ...

Companies' applications of AI were a key theme at MWC Las Vegas 2024, where execs shared their best practices.