Zayna Rose works with 6, 7, and 8-figure business owners as well as many C-Suite leaders to improve their first impressions ...

Many restaurant owners view the service charge with ambivalence, as a necessary but imperfect fix for an industry that looks increasingly unsustainable.

Service charges, added-on fees, confuse diners and even employees, but more owners are relying on them to help make a tough business work.

Eating out often makes us feel good, but paper bills sometimes show additional charges. This service charge is quite confusing for many customers. This extra charge can now easily frustrate many ...

A finance charge may be in the form of a service charge or late fee. A finance charge is any charge made for extending credit. Companies often assess a finance charge on past due customer invoices ...

“When guests see a service charge on their bill, they should know that the cost of doing business right now is higher than ever before and those service charges are a means of staying in business.

Dear Miss Manners: My husband and I have gone to several restaurants that have valet parking. When walking into the restaurant, there is a sign saying there is an $8 service charge for the parking ...

Does your restaurant receipt have a few more line items on it lately? Restaurants are increasingly adding service charges to bills, according to point-of-sale company Square.

We have a long-standing dispute at the restaurant where I am currently employed regarding the distribution of service charges among employees. Is there any rule on the proper distribution of the ...

‘Fast-food restaurants are charging us a service charge’: Man catches Chipotle adding ‘service charge’ to order, says ‘we’re just paying for the employee’s salaries now’ ‘I quit ...

Refusing to pay a service charge because of poor service is absolutely within your rights – and if more people did it, it might even put pressure on restaurants to improve.

DC council members voted to allow bars and restaurants to charge service fees of up to 20%, but they have to be made clear to diners before they order.