Ketan Karkhanis, who took over as ThoughtSpot’s new CEO in late September, offers his views on the evolution of data ...

Dileep Kumar Pandiya has 18+ years of experience in information technology, especially in artificial intelligence, ...

While ServiceNow has rapidly gained share by displacing legacy vendors in the help desk function, as the company continues to expand into areas outside of IT, it will increasingly encounter new ...

Anthropic, the Amazon-backed AI startup founded by former OpenAI research executives, announced AI agents that can use a ...

Microsoft to launch autonomous AI agents for businesses in November, streamlining enterprise functions and boosting ...

Today effective marketing is vital for driving business growth. However, many companies struggle with inefficient campaigns, ...

Salesforce today released e-commerce storefronts in its Starter and Pro suites, the all-in-one sales, service, marketing, and commerce solutions for growing businesses, to build direct-to-consumer ...

Commissions do not affect our editors' opinions or evaluations. The Salesforce brand name is practically synonymous with customer relationship management (CRM), but it’s far from the only option ...

Salesforce today announced the availability of ecommerce storefronts in its Starter and Pro Suites — all-in-one sales, service, marketing, and commerce solutions that help growing customers get ...

Salesforce will offer integrated ecommerce storefronts within its Starter and Pro Suites, all-in-one offerings that span marketing, sales, service and now commerce. Features include low code setup for ...

NICE CXone’s contact center software offers strong flexibility in features and channels. Choose from digital-only, voice-only ...

The next generation of CRM systems can give firms much greater insights into their client relationships and opportunities, ...