Social media is largely powered by tech, and nowadays, AI is having a significant impact on social media algorithms.

Mark Zuckerberg announced that Meta will cut back on its content moderation efforts and eliminate fact-checking in the US in favor of the more “democratic” ...

As time goes on, the BOJ’s rate increases appear to be having a stronger impact on people’s everyday lives, shifting from ...

A Benzinga reader poll finds that fears of social media users leaving could be overblown. Here are the platforms that were picked the most to leave.

Questions is a periodic feature produced by Cornerstone Research, which asks our affiliated experts, senior advisors, and professionals to ...

Artificial intelligence is transforming investment management, but it's crucial that investors understand both its ...

Abstract: This study examines laptop user sentiments across developed and developing countries using aspect-based sentiment analysis (ABSA) on social media data. Employing a mixed-methods approach, ...

Beyond simplistic sentiment charts, AI now dives into context, purpose and emotion to reveal what really drives customer ...

Senior officials are mulling contingency plans for the social media platform’s US arm as part of discussions on how to work with the Trump administration. The businessman has recently left the ...

Customer sentiment analysis is taking a bold leap forward with emotion mapping, real-time tracking and cultural insights.

In the dynamic realm of gold trading, Filipino forex enthusiasts and financial professionals alike have long sought reliable ...

social media, and messages with customers. They use machine learning to evaluate customer satisfaction and provide options for improving customer sentiment. A customer sentiment analysis tool—like ...