NJ Transit filled the vacant customer advocate role Thursday with a French man who has experience in transit operations ...

Franck Beaumin has been named the new customer advocate by the NJ Transit Board of Directors to fill a role that has been ...

NJ Transit board member Shanti Narra spoke the words that commuters have waited four years to hear, the agency finally hired ...

NJ Transit has named Franck Beaumin as the agency’s customer advocate, filling a position vacant for four years. Beaumin, a ...

The next time your NJ Transit bus drives right past you or your train loses service, you'll have a customer service advocate ...

The last customer advocate resigned amid criticism that he acted more as a spokesperson for the agency. (Fran Baltzer for New Jersey Monitor) NJ Transit is close to hiring a customer advocate to ...

NJ Transit is close to hiring a customer advocate to fill an oversight post that has been vacant for nearly four years, one of the agency’s board members said Wednesday. The post, created by a ...

NJ Transit announces Franck Beaumin as the agency’s Customer Advocate. Also, Thomas J. Tisa joins Patriot Rail Company as the ...

The last customer advocate resigned amid criticism that he acted more as a spokesperson for the agency. (Fran Baltzer for New Jersey Monitor) NJ Transit is close to hiring a customer advocate to fill ...