How to Make a Call Center Knowledge Base Reps Actually Use
A call center knowledge base needs careful consideration to be relevant. Here’s how to create a helpful resource call center ...
Control Global8h
Interface innovations at ICC 2024
Close to 1,000 visitors exchange web-based HMI/SCADA best practices at Inductive Automation’s Community Conference ...
Impacts12h
Graphic Designs That Would Make Picasso Say ‘Y’all Did Good’
Greetings from Columbia, South Carolina, where creativity meets practicality and Web Design Columbia has been crafting ...
Kashmir Life1d
Nobel Prize 2024: Three Protein Chemists Share Prize For Discoveries On Life’s Building Block
Chemists have long dreamed of fully understanding and mastering the chemical tools of life – proteins. This dream is now within reach. Demis Hassabis and John M Jumper have successfully utilised ...