AT&T today announced a new AT&T Guarantee customer service initiative that offers "an elevated experience" with ...

AT&T promises to email or text customers when there’s an outage and credit them for a full day’s worth of service if the ...

Called the AT&T Guarantee, the new initiative promises that users won't be billed for days when the company's network goes ...

AT&T is trying to address one of the biggest frustrations for wireless phone and internet customers—losing service to outages ...

AT&T announced a new guarantee program that will see it provide billing credits to wireless and fiber customers who are ...

Oasis brothers Liam and Noel Gallagher made a statement shortly after their reunion tour was unveiled, saying tickets sold ...

The singer said in a video that he launched the fund after hearing about the poor state of music education in England from ...

AT&T made a “bold promise” to customers on Wednesday, telling them that the company plans to issue credits to consumers who ...

While many customer service reps are dedicated employees who would never attempt fraud, there are bad actors, and accidents ...

As Dallas-Fort Worth braces for a Winter storm, College Football Playoff organizers work on a contingency plan for the Dallas ...

AT&T is introducing a new guarantee for their wireless cellular service, becoming the only provider to offer such a promise ...

Dallas-based telecom giant AT&T now says that if customers lose internet or phone service, they'll get a refund for the day.