NJ Transit has new customer advocate after four years without one
WEB1 day ago · Franck Beaumin will be the new customer advocate for the beleaguered transit agency, which has faced strong criticism in recent months over delayed trains, canceled routes, and fare increases. NJ Transit Board Chair Fran O’Connor, also the state’s Department of Transportation commissioner, said Beaumin’s experience will …
NJ TRANSIT BOARD ANNOUNCES CUSTOMER ADVOCATE
WEB2 days ago · October 10, 2024. NEWARK, NJ – The NJ TRANSIT Board of Directors has announced Franck Beaumin as the agency’s Customer Advocate. Beaumin brings an international background in mass transit to New Jersey. His experience covers a broad spectrum from bus rapid transit (BRT) in Bangladesh; to customer experience at a major transit operator in ...
NJ Transit fills long-vacant position of customer advocate
WEB22 hours ago · NJ Transit fills the long-vacant position of customer advocate. Franck Beaumin has been named the new customer advocate by the NJ Transit Board of Directors to fill a role that has been vacant for ...
After 4 years of waiting, NJ Transit riders have a customer advocate …
WEBNJ Transit board member Shanti Narra spoke the words that commuters have waited four years to hear, the agency finally hired a customer advocate to represent rider interests. The position that has ...
NJ Transit names new customer advocate - Trains
WEB14 hours ago · NEWARK, N.J. — NJ Transit has named Franck Beaumin as the agency’s customer advocate, filling a position vacant for four years. Beaumin, a native of France, brings diverse international experience to the position. He has been a consultant on a bus rapid transit project in Bangladesh; was customer service project manager and customer experience manager for transit operation Keolis in Paris,
High hopes for NJ Transit’s new customer advocate
WEB3 hours ago · French-born Franck Beaumin, the new customer advocate, has a mass transit background and experience in Bangladesh and Boston. His salary: $175,000 a year. Beaumin wasn’t available for interviews when his appointment was announced at an NJ Transit board meeting Thursday night. Former Sen. Loretta Weinberg in 2018 wrote much of the legislation ...
NJ Transit Just Appointed Customer Service Advocate For Your …
WEBThe NJ Transit Board of Directors on Thursday, Oct. 10 named its customer service advocate. Meet Franck Beamin. Born and raised in France, Beamin pursued higher education in law, earning a license ...
NJ Transit nears hiring new customer advocate, a position …
WEBSep 18, 2024 · NJ Transit is close to hiring a customer advocate to fill an oversight post that has been vacant for nearly four years, one of the agency’s board members said Wednesday.
High hopes for NJ Transit’s new customer advocate | NJ Spotlight News
WEBOct 4, 2024 · French-born Franck Beaumin, the new customer advocate, has a mass transit background and experience in Bangladesh and Boston. His salary: $175,000 a year. 0:04:50 | AIRED: 10/11/2024 |
NJ Transit riders renew calls for customer advocate - PBS
WEBSep 24, 2024 · They could investigate and research customer concerns and testify to NJ Transit's board and legislative committees. But foremost among their duties, the Advocate would conduct monthly...
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